Blockchain is a fascinating, modern and impactful technology that we started hearing about in the recent years. What is it? People usually associate blockchain technology with cryptocurrencies like bitcoin, that provide a way of transferring money anonymously without an intermediary. At its core, blockchain is a ledger that securely records transactions across a network of participants (a decentralized database).Continue reading “How to use Blockchain to improve passenger experience?”
Slowly, more airports are investing this new technology called “Automation” and “Self-Serve Kiosks”. This digital transformation we see is due to the rising number of passenger and the challenges of capacity constraints.Continue reading “Airports, Get Your Automation On!”
“Biometrics” is a term we keep on hearing – trendy and intriguing, we don’t know exactly what it is. Let’s discover this fascinating technology, which might seem intimidating at first, but it will definitely become a norm moving forward in the next few years. IEG strives to lead the industry with its custom software development for VIP lounges that will integrate with Biometric tech.Continue reading “Biometrics & Beyond”
In our increasingly digital world, Swiss International Air Lines (SWISS) opts to take care of its customers with a personalized service culture. A prime example of this ideology is their exclusive SWISS First Welcome Service upon which IEG has successfully contributed a facilitative tablet and mobile service system to enable the services’ full potential.
Taking the strain out of managing VIP Lounges is where IEG Inc. excels.
Following our initial 3-year business relationship, Copa Airlines renews it commitment with IEG through 2021.
IEG’s solutions for VIP lounges will grow in scope across Copa’s current installations in Panama City as well as Colombia, Dominican Republic, Guatemala and Costa Rica. The new VIP lounge scheduled to open in Bogota in early August 2018 will be the next addition to our growing COPA network. We are thrilled that COPA airlines entrust IEG Inc. with its business. This commitment works towards IEG’s goals in Latin America where we currently support Client operations in Argentina and Brazil.
IEG strives to deliver its Clients a superior Customer Experience.
The day you have been waiting for has arrived. You have prepared everything, from printing your travelling tickets to checking twice if you close all the water taps around your house. Now, you are worrying you might have missed something. As you depart on this travel journey, all you wish is for relaxation, that is why you have access to this exclusive airport lounges. Here are top 10 best lounge perks that you can take advantage of.
The number of air passengers will increase greatly in the next few years and create undue demand on airports. Are the airlines/airports all over the world ready for THIS new target market segment?
China is expected to become the largest aviation market by 2022 according to IATA. The Chinese, Indian and Indonesian markets combined will contribute to a 1.5 billion increase in the number of passengers by 2036. The business focus will undoubtedly shift towards this vast Asian market as a result of its rapid pace of growth.
What Do Passengers REALLY Want?
Millennials love travelling and now it is more accessible than in the past years. According to IATA reports, it is forecasted that the number of air passengers will double over the next 20 years, creating undue demands on airports. Airports and their suppliers must be quick on their delivery towards increasing Personalized Customer Experience. Airports are continuously more overcrowded hence the need for a haven of peace and tranquillity.
Airports are getting crowded, your Instagram feed is getting boring, you need to escape it. As a traveller, you want a place of quiet and retreat, but you also wish for something more personal and special.
What if you tried a new airport lounge and all of the spectacular services they offer?