Thanks to A.I.M.S., Air Canada controls who has access to complimentary WiFi in their Maple Leaf Lounges. WiFi is ubiquitous in airports and Air Canada offers this service gratuitously to its lounge members. As with all things, there is a cost associated with complimentary services and WiFi abuse causes broadband to slow to a trickle undermining the overall experience.
IEG was instrumental in creating a transparent system of access control for WiFi use without the need for daily passwords or negotiable tokens. With A.I.M.S. in the lounges, passengers and their guests are authenticated for access using boarding pass, loyalty cards, affinity cards and one time entry pass. Members requesting WiFi connectivity are validated against established Air Canada policy for complimentary or pay web.
Air Canada has successfully gained control over its WiFi. They were able to introduce ancillary services based on three tier connectivity according to a passenger’s consumption and desired web experience such as Bronze, Silver or Gold service.
“WiFi access control is a sample demonstration of Ancillary Revenue generation with A.I.M.S.” said Michael Di Corpo, Managing Director of IEG. “With A.I.M.S. in the lounges, our customers can expand on ancillary services to include tailored offerings such as Conference Room booking, shoe shine, dry cleaning or even local specialty gourmet treats.” Ancillary services can be offered either complimentary or as a paid service. A.I.M.S. allows you to leverage your global lounges to support operational, revenue, Customer Relationship and Strategic corporate ambitions.