What Do Passengers REALLY Want?
Millennials love travelling and now it is more accessible than in the past years. According to IATA reports, it is forecasted that the number of air passengers will double over the next 20 years, creating undue demands on airports. Airports and their suppliers must be quick on their delivery towards increasing Personalized Customer Experience. Airports are continuously more overcrowded hence the need for a haven of peace and tranquillity.
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Airports are getting crowded, your Instagram feed is getting boring, you need to escape it. As a traveller, you want a place of quiet and retreat, but you also wish for something more personal and special.
What if you tried a new airport lounge and all of the spectacular services they offer?
Continue reading “TOP 10 MOST INSTAGRAMMABLE AIRPORT LOUNGES”
Discussion around General Data Protection Regulation (GDPR) started years ago and effective May 25, 2018, is when enforcement starts. With less than two months to go, many firms are not aware of the rules and severe penalties associated with non-compliance. Simply stated, any organization collecting, and processing data of EU citizens must be fully compliant. Irrespective whether you operate within or out of the EU.
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Enter the VIP lounge as the oasis in an overcrowded airport – this is what the airport lounges will make you feel. With the increasing number of global travellers for leisure and business, airports are becoming an increasingly stressful place where the journey beings. Airlines are looking for a way to relieve the stress generated by the crowded airports, security screening and long queues for their valuable passengers.
Continue reading “How to Win the Lounge Battle?”
Aviation blogger, Riaan Jacob George wrote: “From offering champagne bars and spas to concierge services and VIP sections, airport lounges are no longer mofussil spaces where weary passengers rest for a few hours, but instead, are glitzy entertainment centres that reinforce an airline’s brand identity.”
Continue reading “PAX Experience Heightened”
The 1903 Lounge in Manchester Airport T3 provides customers with the warmest lounge welcome I have seen in some time. The staff is meticulously attentive to their needs and constantly popping by tables to service requests. The branding is exceptional, from the uniquely impressive coffee mugs to appreciating the different Manchester Gins on hand. Another clever touch is the Continue reading “Welcome To Manchester Airport Group”
We’re very excited to announce our newest customer Royal Air Maroc. They will be using IEG Corp’s VIP lounge and loyalty solutions for their airport locations in Casablanca, Marrakesh and Paris-Orly.
Continue reading “Welcome to Royal Air Maroc”