Take the passenger journey to the next level

The IEG Team has demonstrated to be a valuable partner for our company both domestic and during our global expansion. Their focused leadership and industry expertise were the initial foundation for partnering with IEG. During our initial expansion in North America, IEG's leadership and customer support remained extremely flexible in responding to our business needs, yielding positive results in key performance metrics for our business. The AIMS and Point of Sale modules proved to be an integral part of our current and future expansion needs. As our business needs evolve and new markets open, we know that IEG will be the trusted partner for our firm.

IEG is Virgin Australia’s key partner for providing Lounge Management Solutions across our network. IEG’s solutions have enabled us to provide a seamless lounge entry experience, inter-partner billing and modeling reports, ongoing visibility of lounge entry trends and The Club module. IEG is an innovative company whose ongoing support to Virgin Australia ensures that our long term lounge management business needs are always met.

Thanks to IEG, go-live went smooth! We have been able to invoice all our Star Alliance carriers and be compliant with their inter-billing requirements while experiencing no problems nor any data issues. We are confidently looking forward for the next invoice round. The overall billing process definitely improved by avoiding lengthy manual processes.

Since the first time working with IEG and started using their system, we have noticed major improvement - reliability is fully observed, simultaneously, fast response and accuracy in handling statistics for the high volume of the flights that we manage. This system is easy to use and extremely performant.

IEG has been working hard to incorporate technology throughout Auckland Airport that drives efficiencies and enhances the customer journey. The IEG platform makes backend management easier, faster and more efficient for the team, allowing them to get on with the important business of making our customers journey’s better.

The IEG Team has demonstrated to be a valuable partner for our company both domestic and during our global expansion. Their focused leadership and industry expertise were the initial foundation for partnering with IEG. During our initial expansion in North America, IEG's leadership and customer support remained extremely flexible in responding to our business needs, yielding positive results in key performance metrics for our business. The AIMS and Point of Sale modules proved to be an integral part of our current and future expansion needs. As our business needs evolve and new markets open, we know that IEG will be the trusted partner for our firm.

IEG is Virgin Australia’s key partner for providing Lounge Management Solutions across our network. IEG’s solutions have enabled us to provide a seamless lounge entry experience, inter-partner billing and modeling reports, ongoing visibility of lounge entry trends and The Club module. IEG is an innovative company whose ongoing support to Virgin Australia ensures that our long term lounge management business needs are always met.