Analytics and Forecasting

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key benefits

Make informed business decisions using customer data
Save unnecessary costs by evaluating lounge trends
Easy to understand data and insights
Boost in lounge transactions
Be better prepared for spikes in demand
Automatically replenish stock based on consumption
Analyze your data to help provide customers with the best in-lounge experience thanks to forecasts, trends, insights and more.

Analyze your data to help provide customers with the best in-lounge experience thanks to forecasts, trends, insights and more.

Lounge agents will be alerted to anticipate low or high demand periods in order to adjust accordingly while providing the best possible lounge experience for VIP customers. Better manage individual lounge utilization and maintain closer ties with your customers. Key information such as destination, origin, returning visits, network revisits and guest dwell time can be identified to evolve and adapt services provided by your network of lounges.

Our Products

Analytics Dashboard
Located in the IEG Portal, the analytics dashboard provides key insights on lounge activities in order to make time sensitive and effective operational decisions
The Forecasting Module
Our forecasting algorithms help to predict future lounge activity. This valuable insight can be help you prevent friction from overcrowding, plan for future events and ultimately give you full control of your occupancy.

Looking for something else?

More solutions tailored for your needs

Operations and Billing

Operations and Billing

Streamline your lounge activities efficiently by removing manual processes and improving inter-billing.

VIP Loyalty Programs

VIP Loyalty Programs

Provide loyal customers a VIP first-class experience from end-to-end throughout their travel journey.

New Revenue

New Revenue

Generate additional revenue with ancillary services by selling consumables and amenities.

Automation

Automation

Elevate the lounge experience for your guests and employees by using automated eGates, kiosks, Mobile Access and Biometrics.

Touchless Services

Touchless Services

Improve the overall safety along each customers' travel journey using contactless customer experience.