Information Engineering Group Inc
Provide tailored services in-lounge. Leverage real-time verification and alerts resulting in uniquely personalized experiences for your most valuable customers.
The Club

Standard Memberships are great for families, corporate accounts, elite groups. Executives Memberships are only available either to VIPs, Frequent Flyers, or Invitation Only Executive Members. Great for managing VIPs customer profiles and preferences. Airports and lounges have a significant opportunity to build an integrated, high-value passenger experience - from booking the reservation, traveling through the airport, and on to journey’s end.

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airport

This tool will enhance your customer experience and loyalty programs, leveraging your unique competitive differentiators by creating memberships as a loyalty program. It can generate membership bar codes through mobile apps, virtual wallet/vouchers (pre-paid 5 free entries) or even gift certificates for your client’s guests.

Our solution will elevate your business by providing real-time passenger prompts and alerts throughout your customers journey resulting in uniquely personalized experiences

Meet and Greet

Our Meet and Greet unique concept concierge service app manages different touchpoints at the airport (check-ins, terminals, collection of luggage’s, lounges and security).

The app allows the driver to continuously monitor in real-time the flight timing and your guests can be updated and relaxed without worrying about missing their flight. If available, the rep can walk your guests through the fast track process to avoid queuing. For the finest passenger experience available, M&G bring your guests from home and drops them at the hotel.

Your personalized Meet and Greet services will be streamlined using the app to facilitate your guests passage through the airport. They will be guided throughout their journey at the airport.

benefit

Generate Ancillary Revenue

Increase your overall revenues with in-lounge ancillary services while maitaining excellent customer service all each touchpoints.

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Identify New Business Opportunities

Optimize your marketing strategy and improve your overall customer experience by capturing and extracting significant key data insights.

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Enhance Customer Experience

Provide tailored services in-lounge. Leverage real-time verification and alerts resulting in uniquely personalized experiences for your most valuable customers.

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