Results of a type trial between two world class carriers.Continue reading “An Industry View of Airline Lounge Business Rules – Application and Its Revenue Impact”
Introducing the New Shower App. Adds Control to Your VIP Lounge Services and Reduces Queues for A Better Passenger Experience.
Shower App is a multi-platform staff facing application. It is designed to help manage your shower space within the lounge, especially during peak hours.Continue reading “New Lounge Shower Solution”
Blockchain is a fascinating, modern and impactful technology that we started hearing about in the recent years. What is it? People usually associate blockchain technology with cryptocurrencies like bitcoin, that provide a way of transferring money anonymously without an intermediary. At its core, blockchain is a ledger that securely records transactions across a network of participants (a decentralized database).Continue reading “How to use Blockchain to improve passenger experience?”
Slowly, more airports are investing this new technology called “Automation” and “Self-Serve Kiosks”. This digital transformation we see is due to the rising number of passenger and the challenges of capacity constraints.Continue reading “Airports, Get Your Automation On!”
“Biometrics” is a term we keep on hearing – trendy and intriguing, we don’t know exactly what it is. Let’s discover this fascinating technology, which might seem intimidating at first, but it will definitely become a norm moving forward in the next few years. IEG strives to lead the industry with its custom software development for VIP lounges that will integrate with Biometric tech.Continue reading “Biometrics & Beyond”
In our increasingly digital world, Swiss International Air Lines (SWISS) opts to take care of its customers with a personalized service culture. A prime example of this ideology is their exclusive SWISS First Welcome Service upon which IEG has successfully contributed a facilitative tablet and mobile service system to enable the services’ full potential.
Taking the strain out of managing VIP Lounges is where IEG Inc. excels.
Following our initial 3-year business relationship, Copa Airlines renews it commitment with IEG through 2021.
IEG’s solutions for VIP lounges will grow in scope across Copa’s current installations in Panama City as well as Colombia, Dominican Republic, Guatemala and Costa Rica. The new VIP lounge scheduled to open in Bogota in early August 2018 will be the next addition to our growing COPA network. We are thrilled that COPA airlines entrust IEG Inc. with its business. This commitment works towards IEG’s goals in Latin America where we currently support Client operations in Argentina and Brazil.
IEG strives to deliver its Clients a superior Customer Experience.