Enhancing Airport Lounge Experience with Autonomous Passenger Biometrics
OCT 10, 2023
n an era marked by rapid technological advancements and increasing emphasis on passenger security and convenience, the aviation industry is constantly seeking innovative ways to enhance the airport experience. One such innovation that has gained traction in recent years is the implementation of autonomous passenger biometrics in airport lounges. This cutting-edge technology promises to revolutionize the way travelers access and enjoy airport lounges while ensuring efficient security measures. In this article, we'll delve into the world of autonomous passenger biometrics and explore how it's transforming the airport lounge experience.
Transforming Airlines: Revenue-Generating Engines through VIP Airport Lounges and Front Office eCRM Systems
JUL 3, 2023
This article will explore the potential benefits of VIP airport lounges and how the integration of a Front Office eCRM system can help airlines achieve specific, tangible financial management goals.
The Benefits of Airport Lounge Solutions in the Middle East
APR 21, 2023
n recent years, airport lounge solutions have become an increasingly popular offering for airlines and airports around the world. In the Middle East, in particular, airlines such as Emirates and Qatar Airways have invested heavily in providing their passengers with top-notch lounge experiences.
Best European Airport Lounges in 2023
FEB 9, 2023
Europe is known for its opulent and luxurious airport lounges, and VIP travelers have a plethora of options to choose from when it comes to finding the perfect lounge to relax and unwind in. Automation has changed the way that airport lounges operate, making the experience more efficient, personalized, and enjoyable for passengers.
Airport Lounge Automation Advancements
JAN 25, 2023
Airport lounges have traditionally been a place where travelers can relax and wait for their flights in comfort. However, with advancements in technology, airport lounges are beginning to see more automation, which can improve the overall experience for passengers.
5 Must visit Lounges in Europe in September 2022
SEP 6, 2022
An airport lounge’s primary function is to offer a private and exclusive area away from the main terminal where passengers may enjoy a meal, drink a beverage, rest, freshen up with a shower, or work quietly.
IEG provides United Airlines with eGates at Lounge in Newark Airport
MAY 20, 2022
Thanks to the hard work of the people over at IEG, the Club will be optimized with self-entry scanning capabilities using the eGates provided by Dormakaba.
Understanding the B2B world for Airports
APR 4, 2022
Today's marketplace respects no boundary. The customer can move to other providers and competitors can poach your clients with electronic ease. So how do you maintain a loyal customer base that will ensure your success for years to come? The Information Engineering Group (IEG) has almost ten years of experience in developing loyalty systems for the airline industry and can provide strategic information on your customers.
Lounge Atlas online lounge booking is now live in LAX!
FEB 17, 2022
IEG is proud to say that the team at Star Alliance will begin using AIMS alongside Lounge Atlas at the Star Alliance Business Class Lounge located in the International Terminal (Inside Security) at LAX.
IEG Welcomes Brussels Airport!
JAN 20, 2022
It’s with great happiness we announce that IEG’s solutions are now live in all the Diamond lounges in Brussels, Belgium since January 5th.
IEG welcomes AMAE Lounge to our list of partners!
JAN 7, 2022
IEG welcomes AMAE Lounge to our list of partners! The AMAE Lounge redefines the airport experience since 2018. Their outstanding hospitality, designer furnishings and delicious complimentary refreshments are the perfect combinations for enjoying together with your loved ones or treating yourself.
IEG LoungeAtlas™ launches in Buenos Aires with Star Alliance
DEC 6, 2021
IEG is proud to be working in collaboration with the Star Alliance Lounge at Ezeiza Airport (EZE) in Bueno Aires on the LoungeAtlas™ project!
Lounge Atlas – The Seamless Lounge Booking Solution
OCT 25, 2021
With Lounge Atlas booking solution you can sell lounge passes to potential new customers within seconds! With a pay-and-go solution, Lounge Atlas gives its partners a fast-track way to fill up lounges during off-peak or under-used hours.
Welcome, Abu Dhabi International Airport!
OCT 5, 2021
Abu Dhabi International Airport (AUH) and IEG Corporation are partnering to deploy IEG’s Lounge Suite of Services for the Al Reem and Al Dhabi Lounge in Abu Dhabi, UAE.
IEG Implements Automated Gates for Aegean Airlines
SEP 22, 2021
IEG implements the brand new automated eGates for Aegean Airlines at Thessaloniki Airport Makedonia VIP lounge. The solution is designed to assist customers with a more seamless experience in the airport.
Club Executive Services for Lounges are back.
AUG 16, 2021
Virgin Australia is bringing back its premium 'The Club' lounges in 2022!
In partnership with Avianca, IEG expands lounge solutions to CALI, BAQ, BGA and MDE
JUL 30, 2021
IEG Lands in Bogota
JUL 2, 2021
IEG is thrilled to announce their new partnership with Avianca Airlines - a Star Alliance member.
Top 10 best gourmet food in lounges
APR 30, 2021
Airport food gets a bad name, a lot of fast food, junk food, pre-cooked meals and a lack of variety.
IEG and Gunnebo partner to deliver Self-Service Contactless eGates for Lounges
JAN 13, 2021
IEG and Gunnebo are working together to implement contactless solutions for VIP Lounges as part of their 2021 re-opening strategy.
Emirates – Implements the biometric path at Dubai International Airport
OCT 23, 2020
Emirates has launched an integrated biometric path at Dubai International airport (DXB). The contactless airport experience is now open to Emirates passengers travelling from and through Dubai.
IEG and Tascent partner to accelerate seamless travel experience
SEP 23, 2020
World class-leading biometric technologies enable touchless and hygienic passenger lounge access.
Streamlined Airport Lounge Experience with DragonPass
JUL 14, 2020
EG is announcing an exclusive common platform with DragonPass. An entry into AIMS Lounge management app gets recognized automatically. AIMS is integrated with online bookings and reservations; includes the ability to manage when passengers are accepted into the lounge or not.
Welcome to Auckland International Airport
APR 7, 2020
Auckland International Airport Ltd. (AIAL) selects IEG with its VIP Lounge Suite of Services for their Strata Lounge. Based in Auckland, New Zealand, Auckland Airport is the largest and busiest airport in New Zealand and the fourth busiest international airport in Australasia, where more than three-quarters of all international visitors to New Zealand arrive.
How to create a seamless journey for customers using AIMS?
FEB 24, 2020
IEG has evolved the tools that allow you to regain that feeling of personal customer experience while speeding up the process of allowing guests into your VIP lounge.
How to improve the passenger experience for limited mobility customers?
DEC 10, 2019
Children and old passengers need special assistance when travelling alone - so why aren’t disabled travellers treated the same way?
IEG releases new lounge shower solution
SEP 24, 2019
IEG is introducing the new in-lounge shower app. This solution will add full control to the VIP lounge and reduces waiting time for an easier passenger experience.
How to use blockchain to improve passenger experience?
AUG 30, 2019
Blockchain is a fascinating, new and impactful technology that we started hearing about in recent years. What is it? People usually associate blockchain technology with cryptocurrencies like bitcoin, which provides a way of transferring money anonymously without an intermediary.
Airports, time to get your automation on
AUG 29, 2019
Airports are increasingly investing in this new technology called “Automation” and “Self-Serve Kiosks”. This digital transformation we see is due to the rising number of passengers and the challenges of capacity constraints.
Biometrics & Beyond
AUG 19, 2019
The implementation of the tech in air travel and airports, from iris scans to facial recognition, has gone from a thing in sci-fi movies to reality, transforming the travel journey as we know it.
IEG delivers on Meet & Greet mobile app for Airlines and Airports
NOV 23, 2018
In our increasingly digital world, Swiss International Air Lines (SWISS) opts to take care of its customers with a personalized service culture. A prime example of this ideology is their exclusive SWISS First Welcome Service upon which IEG has successfully contributed a facilitative tablet and mobile service system to enable the services' full potential.
How to combat fraudulent lounge entry?
NOV 12, 2018
Fraud affects airlines at several critical points in a customer journey. Fraudulent lounge entry prevention is not only a concern for the affected companies but to the customers who are directly impacted.
Welcome to Copa Airlines
JUL 25, 2018
Following our initial 3-year business relationship, Copa Airlines renews its commitment with IEG through 2021.
Top 10 lounge perks travellers value the most
JUL 25, 2018
As you depart on this travel journey, all you wish is for relaxation, which is why you have access to these exclusive airport lounges. Here are the Top 10 best lounge perks that you can take advantage of.
A new demographic in airports, is the world ready for it?
JUN 6, 2018
The Chinese, Indian and Indonesian markets combined will contribute to a 1.5 billion increase in the number of passengers by 2036.
What do passengers really want?
JUN 4, 2018
Modern travellers crave to get more for their money. Nowadays, pax don’t just want to get from destination A to B, they want an incredible travel journey.
Top 10 most instagrammable lounges
MAY 11, 2018
Let's Take a Look At The Top 10 Most Cool-Looking Lounges In The World.
IEG protects your personal data
APR 9, 2018
Discussion around General Data Protection Regulation (GDPR) started years ago and effective May 25, 2018, is when enforcement starts. With less than two months to go, many firms are not aware of the rules and severe penalties associated with non-compliance.
How to win the lounge battle?
FEB 26, 2018
The one problem that airline industry experts are trying to solve is how to make their passengers happier and thus increase customer loyalty. The answer is simple—by providing a seamless experience and sense of exclusivity in an inviting lounge.
FEB 16, 2018
With an automated system, the way it works is simple— every passenger entering the lounge would have a lifestyle profile created instantly that can be analyzed in terms of individual preferences, behaviours, interests, and satisfaction for future travel experiences.
Welcome to Manchester Airport Group
DEC 12, 2017
We are proud to be associated with Manchester Airport Group for their VIP Lounge and Loyalty business. Welcome to our growing Customer family.
Welcome to Royal Air Maroc
NOV 29, 2017
We’re very excited to announce our newest customer Royal Air Maroc. They will be using IEG Corp’s VIP lounge and loyalty solutions for their airport locations in Casablanca, Marrakesh and Paris-Orly.
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